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**Effective Date:** March 2025
Welcome to **Wandering Wildly Co.** (“WWC,” “we,” “us,” or “our”). By accessing or using our website ([insert website URL]), purchasing products, or engaging with our services, you agree to the following Terms and Conditions. If you do not agree, please do not use our site.
**1. Use of Our Site**
By using this site, you confirm that you:
✔ Are at least 18 years old or have permission from a parent/guardian
✔ Will provide accurate and truthful information when placing an order
✔ Will not use our site for any unlawful or unauthorized purpose
Any violation of these terms may result in restriction of access to our site and services.
**2. Orders & Payment**
**A. Placing an Order**
When you place an order with WWC, you agree to provide accurate information, including shipping details and payment information. We reserve the right to refuse or cancel orders due to:
- Suspected fraud
- Unavailability of items
- Pricing or description errors
**B. Pricing & Payments**
All prices are listed in [currency] and are subject to change without notice. Payments are securely processed through third-party providers (e.g., PayPal, Shopify, Stripe). We do not store credit card information.
**3. Custom & Handmade Products**
WWC specializes in **handmade and customizable** products, meaning:
- Minor variations in color, texture, or design are expected
- Custom orders cannot be canceled once production has begun
- We strive for quality, but handmade items may have slight differences from listing photos
**4. Shipping & Delivery**
📦 **Processing Time:** Custom orders may take up to [insert timeframe] to complete before shipping. Ready-to-ship items typically process within [insert timeframe].
🚚 **Shipping Providers:** We use USPS, UPS, FedEx, or other trusted carriers.
📍 **Lost or Delayed Packages:** Once your order is shipped, WWC is not responsible for lost, stolen, or delayed packages. Please contact the carrier for tracking updates.
For full details, visit our **Shipping Policy** page.
**5. Returns, Exchanges & Warranty**
WWC offers a **30-day no-questions-asked return policy** on all products. Beyond that:
✅ **90-day window** for product exchanges or returns
✅ **1-year repair warranty** on resin moon phase wall hangings (we cover return shipping for repairs)
✅ **Lifetime repair warranty** (customer covers shipping both ways) for resin moon phase wall hangings
To initiate a return or exchange, contact us at **returns@wanderingwildlyco.com**.
For full details, visit our **Return Policy** page.
**6. Intellectual Property**
All designs, product images, logos, and content on WWC’s site are our **intellectual property** and may not be copied, modified, or used without our permission.
**7. Limitation of Liability**
WWC is not liable for:
- Any **indirect, incidental, or consequential damages** resulting from the use of our products
- Any **allergic reactions or sensitivities** related to materials used in our handmade products
- **User misuse** of products, including improper installation or failure to follow care instructions
All products are **intended for personal use**. If you have any concerns, please reach out before purchase.
**8. Privacy & Data Security**
WWC values your privacy. Any personal data you provide is **handled securely** and never sold to third parties. For full details, see our **Privacy Policy**.
**9. Changes to Terms & Conditions**
WWC reserves the right to update these terms at any time. Changes will be effective immediately upon posting. Continued use of our site means you accept the updated terms.
**10. Contact Information**
For any questions or concerns regarding these Terms and Conditions, you can contact us at:
📧 **Email:** contact@wanderingwildlyco.com
📳 **By Phone (Call/Text)
832.315.5263
Thank you for being a part of **Wandering Wildly Co.** and embracing your **wild!**
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
Copyright © 2025 Wandering Wildly Co - All Rights Reserved.
Stay Wild 🌙